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ATD Landscaping

ATD Landscaping

A Higher Standard for Landscaping Companies in Olney, MD, and the Surrounding Area

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Answering All Your Landscaping FAQs

Olney, MD Landscaping FAQs

Know What to Expect Throughout Your Experience With Us in Olney, MD, and the Surrounding Areas

A landscaping project is a big undertaking, and we know you have some questions about it! Take a look at our collection of landscaping FAQs to learn more, and don't hesitate to reach out to us directly for clarification or to get started on your project. 

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Landscaping

How does the landscape design process work?

We strive to make it as simple as possible for you:

  1. Schedule a landscape consultation meeting, 60-90 minutes (cost applies).
  2. After that initial meeting, we will email a quote for the landscape drawing outlining the general scope of the job and the cost for the drawing.
  3. Once you approve the quote for the landscape drawing and provide the deposit, we will start to work on your project and put together the plant list with plant names, varieties, and groupings.
  4. From this list, we create the drawing as a visual for plant and hardscaping placement.
  5. Once the landscape drawing is completed, we will send the invoice with the balance for the drawing.
  6. After the invoice for the drawing is paid, we will send the plant list, the drawing, and the installation quote via email.
  7. Based on your feedback, we will make changes to the plan (one change to design is included) and provide an updated quote as needed.
  8. If you request a meeting to go over any changes, we can schedule it as necessary.
  9. Once the installation quote, drawing, and plant list are approved and the deposit is provided, the job is scheduled.
  10. Any upfront costs that you've invested (initial consultation meeting, landscape drawing etc.), will be outlined on the installation quote and credited on the final installation invoice once the job is completed.
  11. After the installation is completed, we offer a walkthrough to answer any questions about the plants and talk about maintenance and ongoing care.

Click here for more information about our design process.

Where can I see the plants that are being suggested for my landscape plan?

We love the plant finder from Monrovia—as one of the largest growers of plants in the United States, this is a terrific resource. When searching in the plant finder, make sure to enter the proper climate zone, which is zone 7.

Does my project require a landscape design drawing?

This depends on the project. If your project requires permitting, a design is necessary. Otherwise, we will recommend a design as necessary, based on the project details.

If I decide to have a landscape design drawing how much will it cost?

Design investments vary drastically based on the amount of anticipated time it will take to put together. Upon completion, the design will include a complete plant list. Design costs typically range from $425-1,500 for most residential properties.

Most landscape installation firms DO NOT offer credit for design costs. Since we realize that a design may be necessary for you to envision the finished project, we credit back ALL up-front costs if the installation is completed with ATD Landscaping. All up-front investments will be credited on the final invoice.

Can I make a change to the landscape design drawing?

We allow one change at no additional cost. Should you wish to make substantial revisions, we will quote for added time as needed for each additional revision.

Why should we hire ATD Landscaping for the design if other companies offer free or cheaper designs?

Most designs look pretty, but what is important is that it converts to a finished product that is visually appealing and stands the test of time. Sometimes the "cheaper" pricing may become more expensive in the long run. Almost all landscape firms will charge for their design work—and many times, they are more costly than we are. Keep in mind, we credit all up-front costs on the final invoice.

Will I own the landscape design drawing?

Yes. When you contract with us, you own the design drawing after all payments have been received.

How long will it take for me to get the landscape design drawing?

After we receive your property survey and the deposit is provided, you will have the completed design within one week. After it is completed, you will get the invoice with the balance for the design (less any deposits). Once this invoice is paid, the design along with the installation quote will be provided.

What does a typical project cost? How do I know if I can afford to do the project?

In many instances, people don't have an idea of what a landscape project costs. Although it is difficult to accurately price a project without a physical site visit, we try to give potential customers a way of seeing price ranges for various project types. Establishing a budget will be an important part of the process, so we can try and design a project for you within your desired budget range. Feel free to review our Pricing page.

How do we know we will get fair pricing?

We're competitive with our pricing, but we're not always the cheapest. There are a lot of things on the back end that you won't see as a consumer. The bottom line is this: you're paying good money and we want to limit callbacks, so we're always motivated to do our best work for you. Most of our customers are busy people, and they don't want to have to deal with future maintenance issues. At ATD Landscaping, we build your landscape to last. Keep in mind that labor can account for up to 70-80 percent of your construction costs, and we will always take the time to make sure the installation meets or exceeds industry standards.

Do you call Miss Utility to have my property marked?

Yes. We are required by law to have your property marked by Miss Utility to mark out gas, electric, water, and cable lines, for safety reasons. Additionally, when a mark out is not called in, both the homeowner and contractor may bear liability. Remember we are MHIC licensed with the state of Maryland.

NOTE: ATD Landscaping is NOT RESPONSIBLE for damage to any private utility lines, electric dog fences, landscape lighting, irrigation, or drainage while performing service on the property. We don't know where these are in the yard if you do not show us. If you have concerns, make sure the exact area is clearly marked and you let us know.

Where do you take the debris that is removed from my property?

We feel very strongly about protecting the environment and will always dispose of materials in a legal manner.

I don't have time to manage this project. Will your company coordinate all aspects of my project?

Yes, we will manage all aspects and keep you informed via email.

What can I expect for invoicing on landscape projects?

Once the proposal has been approved, a 33 percent deposit is required for your project to be added to the schedule. When the project starts you will be sent an invoice for the second payment of 45 percent, with the 22 percent balance due at completion.

Do you offer a warranty?

Yes!

Plants:

There is a SHARED RESPONSIBILITY for the health of the plants that are installed. ATD Landscaping will select the best possible plant material available and install plants according to industry standards. The client's responsibility starts once the plant is installed to ensure proper care and continuous oversight moving forward. All plants installed by ATD Landscaping come with a ONE-YEAR-ONE-TIME CONDITIONAL REPLACEMENT GUARANTEE from the date of installation subject to the limitations and conditions of this guarantee. Perennials, Annuals and Grass are excluded. The guarantee does not cover losses due to drought, storms, severe winters, animal or insect damage, or other natural factors. There is no charge for one-time-first replacement. In cases where a plant needs replacing more than once, we will work with you on a case-by-case basis.

Patios:

We offer a 5-year warranty on craftsmanship. ATD's warranty does not cover damage caused by excess water, storms, de-icing material, or other factors. Each manufacturer offers a limited lifetime warranty on all paver products.

What's the best method to establish a grass lawn—seed or sod?

Each has its advantages and disadvantages:

Seeding a Lawn

  • Advantages: Cheaper than sod. Better for shady areas than sod.
  • Disadvantages: Takes longer to establish (up to 2 full years). More prone to weeds until the lawn is established. May need follow-up spot seeding or over-seeding to thicken up.

Sodding a Lawn

  • Advantages: Instant green law. Less likely to get weeds initially than seeding.
  • Disadvantages: More costly than seeding.

What is better, a flagstone patio/walkway on concrete or stone dust?

Although we construct both cement and stone dust flagstone patios and walkways, the expansion and contraction of concrete joints almost guarantees you that a concrete patio and/or walkway will have cracks in the concrete joints. Therefore, we have a strong preference toward flagstone patios and/or walkways on stone dust. Having to re-point concrete joints after cracking occurs can be costly. Additionally, unless the entire patio and/or walkway is re-pointed, the new concrete will not match the older concrete. Flagstone patios on stone dust are less costly to repair or reconstruct and provide a more permeable surface if water flow is a concern due to drainage issues.

Have you considered pavers, there are many colors and styles available.

Will an exterior project affect the resale value of my home?

Many studies have shown that a well-designed "outdoor living space" or "curb appeal" project can add 15-30 percent to a home's value.

Maintenance

Will my new patio or walkway get weeds growing through the joints?

If a patio and/or walkway is constructed properly with polymeric sand, most patios will get 5-7 years of "weed-free" or "limited weeds". After weeds begin to develop, it is a very easy process to re-sand the patio for weed suppression. We, along with most maintenance companies, offer sanding services.

How soon can you get started?

Your project will be added to the schedule as soon as the required deposit and "approved" proposal have been received.

Will I have the same team with every visit?

We work hard to keep the same team on your property as much as possible. Keep in mind that certain teams perform certain services. For example, the grass cutting team will not pick up larger tree branches or trim your shrubs. Services such as these are scheduled with the landscape team. Typically, each truck has 2 team members.

How do you know the specifics of how I want my property maintained?

The only way we can know the specifics is for you to let us know. Communication is key. If there is a prized-possession plant or a certain way you like your shrubs trimmed, let us know in advance. We add as many notes as possible into our system so that whoever services your property will know what is important to you. As needed, we are available at your request to meet with you at your property to make specific notes. If you can't meet, please write us an email with detailed explanations to info@atdlandscaping.com.

Do you weed landscape mulch beds when you cut the grass?

No, the weeding service is separate and therefore is done by a different team.

What are all the services you provide?

Visit our services page for all the services we provide. If there is something you need but don't see, give us a call at 301-460-1808 or send an email to info@atdlandscaping.com.

What height do you mow my grass?

We try to mow all properties at 3-3.5" height. Keep in mind the grass height may differ if you have low or high spots in the grass lawn. If you are aware of such areas on your property, bring them to our attention.

How does the leaf cleanup work?

With the leaf clean up quote there will be two visits, unless noted otherwise. Our leaf clean ups usually start in early November, with the first clean up done by/around Thanksgiving. The second visit will be completed by mid-December, as the weather allows. If your property has leaf pick up with Montgomery County or with your city or town, we will coordinate the clean up with the specific pick up and place the leaves at the curb. If your property does not have a leaf pick up, we will either place the leaves in recycle bags to leave at the curb or remove the leaves from the property.

Another option that is becoming increasingly popular is to "cut" your grass further into November. If there is not a heavy cover of leaves on your grass lawn, "mulching" the leaves back into the grass is a great way to return nitrogen to the soil. Ask us if you have questions about this option.

How does the weeding service work?

The weeding service is very popular. This service is for weed removal from your mulch planting beds. We will visit your property every 4-6 weeks (or other determined timeframe) to remove the weeds in the mulch beds by hand. Keep in mind this service can be costly and is based on how long we estimate a two-man crew will take to hand pull the weeds. Remember that weeds may pop up after a weeding, as there are weed seeds in the ground that are waiting to germinate. We recommend a pre-emergent treatment application at least spring and fall.

When is the aeration and over seeding done? How late in the season can the spring clean up be done? When do you apply the fertilizer/weed control to the grass lawn areas? What is the best time to apply mulch?

Below is the outline for the typical season:

  • Spring Yard Clean Up: March through summer
  • Seasonal Yard Clean Up: May through mid-September
  • Fall Yard Clean Up: Early to mid-September through December
  • Aeration and Over Seeding: Starts mid-September
  • Fertilizing/Weed Control Lawn Areas: First application is mid-March and last application is mid-October
  • Grass Cutting: First week of April through October
  • Leaf Clean Up: Early to mid-November through December
  • Snow Clearing: December through March the following year
  • Landscape Project Installation: Can be done at any time, weather permitting

What type of mulch do you use and how do you install it?

The most popular mulch is the double-shredded hardwood mulch. We can use shredded hardwood mulch in black, brown, or red. There are also chunkier mulches, such as silver dollar and mini nugget. If you have a certain kind of mulch in mind, let us know as we have access to all types of mulch.

Do I need to sign a contract to start/have service?

Yes. We require an approved proposal and deposit to schedule service.

If I am not happy with my current landscaping or snow management provider, can I sign up mid-season?

Of course, you can! We would need to schedule a site visit right away and ensure that we could fit your job into one of our current routes. So don't hesitate, call today!

Do you offer snow removal?

Yes, we offer snow removal clearing starting at around $250 per service, plus ice melt. Total cost-per-job varies, depending on the amount of snowfall and property size. Snow clearing service usually runs through March.

How does the snow removal service work?

After removing snow from walkways, sidewalks, stairs, driveways, or parking areas, we apply Safe and Simple ice melt. Residential snow removal is performed automatically any time the forecast calls for roughly 3" inches of snow. Pretreatment for ice or less accumulation is available upon request. Cars can be cleared upon request.

Commercial snow removal is performed automatically any time the forecast calls for roughly 3" inches of snow, with pretreatment for ice or less accumulation.

What is priority snow clearing service?

Many of our customers that NEED to have their property cleared as a priority (by a certain time) have requested this service. If you are an essential worker, this may be the service you need. We make every effort to have your property cleared by the time you specify. Priority service may require two visits during one snow event; a charge applies for each visit.

We are available for specific snow clearing visits on an as-needed basis in Montgomery County. Call us at 301-460-1808.

Invoicing

How do you invoice for maintenance services?

To have the grass cutting service started, we require a deposit totaling the cost of one visit. Invoicing for ongoing grass cutting is at the end of each month, with the balance due on receipt.

For other services such as fertilizing, weeding, yard clean up, mulching, planting, and other services, we ask for a deposit of 33 percent. Once these services are complete, we will send an invoice for the balance that is due on receipt.

What payment methods do you accept?

We accept cash, check or e-check, credit card, and Apple Pay.

  • Cash Payment: Call us to set up a time to meet with you for cash payment.
  • Check or e-Echeck Payment: For check payment there are two options. Send your check payment in the mail to P.O. Box 279 Olney, MD 20832. Or visit our website atdlandscaping.com, go to the bottom of the page, and click on "pay here." Follow the prompts for E-check payment.
  • Credit Card Payment: Most of our clients choose the automated credit card payment option. If you put your credit card information on the customer portal, your invoice is automatically charged after it is emailed. As an added benefit of using the customer portal, you will be able to see all past paid invoices and open balances. Another option for credit card payment is by clicking on the link at the bottom of your invoice. Or visit our website atdlandscaping.com, go to the bottom of the page, and click on "pay here." Follow the prompts (fee applies). 
  • Apple Pay: Let us know if you would like to use this option and we will send an updated invoice with this option.

What if I need to cancel the services?

We hope this is not for something we did! To cancel services, please send an email to info@atdlandscaping.com with at least a 3-day notice prior to any scheduled service.

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Learn More

ATD Landscaping is here to answer all your landscaping FAQs—and those less-frequently asked questions, too! We believe in providing clear communication, and we respond to all messages within 24 hours. If you have a question that was not answered here, call us or fill out our contact form today. We look forward to working with you in Olney, Maryland, and the surrounding area. 

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Contact Us

P.O. Box 279
Olney, MD 20832
(301) 460-1808

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